Got the new parts today, and now my GPU fan is having issues, and PNY doesn't seem to do online RMA requests, and their phone support seems to not include 'problems with a current piece of equipment'. The good news is, they have a lifetime warranty on all Verto graphics cards, so as long as my GeForce4 Ti 4200 isn't -too- out of date, I can get it fixed. Otherwise I need a new GPU cooling system.