I have had nothing to do today except the following:
10:06 - (To helpdesk) - "Rep reports that she is getting the following daily: <error message> <rep's name and computer info>"
10:09 - Helpdesk assigns to Person1
10:17 - Person1 - "[<me>,] [p]lease address this issue"
10:26 - <me> - "I'm pretty sure that this is a <program I don't work on> message / problem (The only reference to this message I could find is in <file> in version <really old version because after this version they moved it to a new CVS tree> of <program I don't work on>)" (This is to mainly Person2, the top person for <program I don't work on>)
10:40 - Person2 - "It looks like the <regkey> entry on this computer registry is blank. Could you please visit this station and set the entry to the following value: <value>" (To Person3)
12:43 - Person3 - "Person2, It is true, the <regkey> entry on computer <computer name, location> was blank. The CSR was not at the PC but I have made the requested changes: <regkey> = <value>"
so, since my involvement (aside from reading the emails) was less than 10 minutes, and that is all the productive work I've done today, I had to fill it with something else. I've been reading (probably less than half of the) lists on McSweeney's. And here is Everything that is wrong with the  quoting ability